We know having prompt access to NHS treatment and care is extremely important to patients, as waiting for treatment, an operation or test results can be a particularly anxious time.
Staff worked continuously hard throughout the year and achieved most of our key performance targets for 2016/2017 which was, undoubtedly, a tough but great year for the organisation in terms of laying the foundation for the sustainable turnaround of the Trust.
- In year, our overarching success was the upgrading of our CQC rating from ‘Requires Improvement’ to ‘Good’ with several areas of outstanding practice identified.
- In terms of our A&E performance we ended the year at 95.33% against the target of 95%. We hit 96% for Quarter One of this financial year and are now consistently rated as one of the top performing Trusts in the country.
- Our year end 18-week Referral to Treat (RTT) performance was 92.2% against a target of 92% and following the implementation of our RTT turnaround plan in September last year we have seen sustainable improvement in our performance.
- Since March 2017, and for the first time in two years, we have been compliant against the Cancer 62-day target following the implementation of a cancer turnaround action plan in February. We continue to see month on month improvements in this area.
- We had 43 cases of C.difficile against an upper threshold of 55 (a 30% improvement on the previous year’s position of 61 cases) which given we had one of the busiest years the Trust has ever seen in terms of activity, and the high burden of C.difficile we continue to see in the Community, this was a significant achievement. We do however need to remain focused on this area as this year.
- In terms of our people our sickness absence rate has fallen to 3.87% from 4.44% which is the lowest in the region and our lowest since records began. (our overall average sickness absence rate for the financial year was 4.35%)
- We have also seen a strong focus and improvement in both mandatory training compliance, which currently runs around the 92% mark against
a 90% target and an SDR completion rate of 82% which represents a 12% improvement in year.
- Over the last three years we have delivered £87.9million of productivity and efficiency savings. While we did not hit our control target of £8.5million this still represented a strong financial performance by the organisation and one which we now need to continue to build on in order to ensure our longer term financial sustainability.