Temporary changes to services at the Friarage

Important information on urgent temporary changes at the Friarage

Some temporary changes have been made to services provided at the Friarage. These changes started to take effect from 27 March 2019.

Accident and emergency

  • The accident and emergency (A&E) service at the Friarage Hospital has temporarily changed to an Urgent Treatment Centre (UTC)

The majority of patients currently treated at A&E at the Friarage will still be treated at the Friarage in the Urgent Treatment Centre.

Critical care

  • Patients requiring critical care are being cared for at The James Cook University Hospital or Darlington Memorial Hospital. Critical care is for patients who require significant intervention and support to help them with breathing or heart function for example, as a result of a major injury, serious illness or complex surgery.

Very few patients will be affected by these changes. Those patients that will be impacted by these changes are mainly colorectal patients, as this is complex surgery, requiring critical care. 

What can I use the Friarage Urgent Treatment Centre for?

In the Friarage Urgent Treatment Centre (UTC), adults and children can be treated for:

  • Strains and sprains
  • Suspected broken limbs
  • Minor head injuries
  • Cuts and grazes
  • Bites and stings
  • Minor scalds and burns
  • Ear and throat infections
  • Skin infections and rashes
  • Eye problems
  • Coughs and colds
  • Feverish illness
  • Abdominal pain
  • Vomiting and diarrhoea

We can now treat children with minor illnesses such as fever, rashes and earache.

The Friarage UTC is NOT able to treat life-threatening injuries or illnesses such as:

  • Severe chest pains
  • Unconsciousness
  • Severe breathing difficulties
  • Uncontrollable bleeding

If it is an emergency, please call 999.

When can I use the Friarage Urgent Treatment Centre?

The Urgent Treatment Centre is open 24 hours a day, seven days a week.  You do not need an appointment to attend. You can walk in to the UTC, or you may be directed there by NHS 111.

Who will provide services in the Friarage Urgent Treatment Centre?

Our current A&E team will continue to provide care to patients in the Friarage Urgent Treatment Centre.

A medical consultant will continue to be on site to assess and triage all GP and 999 patients and will make a medical assessment and decision to admit a patient to hospital in our clinical decisions unit, which will remain unchanged.

We will also have a rapid diagnostic service supporting the urgent treatment centre, in order to make early clinical decisions and ensure as many patients are treated at the Friarage as possible.

Surgery and clinics at the Friarage Hospital

All other surgery will continue to be provided at the Friarage.  The trust is currently drawing up plans to increase the provision of low-complex and non-critical care dependent surgery at the Friarage.

Outpatient services, diagnostics and clinics will continue at the Friarage.

If you are not sure where you should go, please contact your GP or NHS 111 for advice.

These changes are temporary and once we have stabilised our current services, we plan to enter into a full public consultation. The trust is committed to developing a safe, long term and sustainable future for the Friarage.

Friarage Temporary Changes Leaflet (129kb)
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Friarage Temporary Changes Poster (94kb)
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