South Tees Hospitals NHS Foundation Trust has become the first NHS trust in the country to receive five Macmillan quality awards.
The trust’s purpose-built radiotherapy centre, The Endeavour Unit at The James Cook University Hospital, is the latest service to receive the prestigious Macmillan Quality Environment Mark (MQEM) which demonstrates to staff, visitors and patients that a facility is:
- welcoming and accessible to all
- respectful of people’s privacy and dignity
- supportive to the user’s comfort and well-being
- giving choice and control to people using the service
- listening to the voice of the user
Completed in 2012 as part of the trust’s £35million cancer redevelopment, the Endeavour Unit has been warmly received by patients and clinicians and has won several awards in its own right – the most recent being a joint award with P &HS Architects for Excellence in Architectural Technology from the Chartered Institute for Architectural Technologists.
The unit was one of the first in the world to treat patients on three leading edge linear accelerators – machines used to give radiation treatment to patients – and also houses a CT scanner and outpatient suite.
Endeavour’s purpose-built facilities are bright, spacious and calm and include a double-height waiting area which is fitted with glazed curtain walling. There’s also a refreshment bar staffed by volunteers and modern artwork adorns the walls and walkways.
Stephen Guy, regional development manager for Macmillan Cancer Support who presented the award to oncologist Adrian Rathmell, said five awards was a fantastic achievement: “Once again I find myself presenting an MQEM award to the trust. This is the only trust in the country to have five of these awards.”
Adrian said: “This award recognises that a modern radiotherapy centre with cutting edge machines can be housed in a stunning but functional building.
“We are very proud of this building. It attracts visitors from around the world but it’s how we use it that counts and our partnership with Macmillan ensures the focus always stays on patient care.
“A great deal of work goes into achieving these awards and I would like to thank everyone who has been involved.”
MQEM awards have previously been presented to ward 14, the chemotherapy day unit and the Macmillan information and support centre at The James Cook University Hospital in Middlesbrough and the Macmillan information centre at the Friarage Hospital in Northallerton.