We are here for you

Posted on in Community services, Health improvement, Services

Claire Moore, Macmillan cancer support worker and Lauren Farrow Macmillan information and support centre business manager

Claire Moore, Macmillan cancer support worker and Lauren Farrow Macmillan information and support centre business manager

Help is at hand for cancer patients across Teesside and North Yorkshire who need advice and support.

The Macmillan Cancer Support & Information Service at South Tees Hospitals NHS Foundation Trust is reassuring patients that its doors are open with stringent COVID-19 precautions in place to keep everyone safe.

Anyone affected by cancer is encouraged to get in touch if they need support and while there is currently no drop in service, patients can request a face to face appointment if needed.

The service offers information, support and practical advice to cancer patients, their families or anyone affected by cancer.

Lauren Farrow, Macmillan information and support centre’s business manager, said: “As the world is dealing with coronavirus those affected by cancer might be feeling especially anxious and unsupported.

“We’d like to reassure them that we are here for you. We are still open for business, the staff are there to help you and it is safe to come.

“We are available by telephone, email or in person by appointment.”

The service operates from two centres which are located in The James Cook University Hospital in Middlesbrough and in The Sir Robert Ogden Centre at the Friarage Hospital, Northallerton, and includes outreach work in the wider South Tees area.

Lauren said: “We can help with travel information and costs, Macmillan grant applications; as well as supporting cancer patients to get free prescriptions.

“We have an in-house benefits service at James Cook and have just launched an exciting new service at the Friarage, in partnership with Citizens Advice, offering appointments for patients.

“We can also advise on the complementary therapies and the counselling service provided by our colleagues at the Trinity Holistic Centre. This includes massage, acupuncture, reiki, our heads up (hair loss) service, a wig fitting service; a pamper “Look good feel better” service, and mindfulness sessions.

“We are also continuing our Kindness Calls telephone service. This was set up as a response to coronavirus to offer regular 30 minute phone calls from an experienced team of therapists to provide a listening ear, practical advice and information on local services.

“There are also a number of Macmillan cancer care coordinators in the trust who offer focused support for patients with suspected or diagnosed cancer. Working with different teams and specialties, the coordinators help patients navigate their way through clinical pathways.”

For more details call The Macmillan Information & Support Centre on 01642 854270 or The Trinity Holistic Centre on 01642 854839 or email stees.macmillaninfocentre@nhs.net or visit The Macmillian Information Centre service page.

The Trinity Holistic Centre is a charitable organisation supporting patients, carers and staff at James Cook and at the Friarage. The service is dependent on the generosity of its volunteers, supporters and fundraisers. To make a donation, visit the Centre’s JustGiving page by clicking the link below.

The Trinity Holistic Centre JustGiving page.