Free NHS WiFi at James Cook and Friarage

Posted on in Hospitals

Free NHS WiFi is now available for staff, patients and visitors at The James Cook University Hospital in Middlesbrough and the Friarage Hospital in Northallerton.

The new service has been set up in response to national patient feedback asking for free WiFi services to be made available in NHS locations.

NHS WiFi allows patients and the public to download health apps, browse the internet and access healthcare information.

It can be accessed in patient areas by selecting NHS WiFi from a mobile phone, tablet device or laptop and following the simple onscreen registration instructions.

Users are welcomed by an NHS landing page containing national healthcare information and easy links to healthcare advice and support, as well as a search facility for local health services.

Director of estates, ICT and health care records Kevin Oxley said: “We often have patients asking whether we have WiFi access, so it’s fantastic to be able to provide this free service across both of our hospital sites.

“Not only will it help people keep in touch with their family, friends and loved ones, but it will also provide a quick and easy way for people to find directions, access healthcare information or check public transport times.”

The service is being funded by NHS Digital as part of a national programme to make sure that everyone can access free WiFi at NHS sites across the country.

Users can log in as follows:

  1. Open your WiFi settings
  2. Select “NHS WiFi”
  3. Open your browser
  4. Sign in (staff should use an NHS email address)
  5. Surf away!

For technical support users should call WiFiSPARK on 0344 848 9555 and select option 1.

The free internet service allows for basic access only – no streaming media. However, the Trust plans to introduce additional services in the near future.