The hotel services team at the Friarage Hospital – part of the service, strategy and infrastructure directorate – has won two Association of Healthcare Cleaning Professionals (AHCP) 2014 awards.
The team which provides a clean and safe healthcare environment for patients and staff at the Northallerton hospital won the ‘working in partnership’ category and Ann Horsfield, Mary Robinson and Susan Sangster, won the ‘supervisor team award’.
Clinical matron at the Friarage for the integrated medical care centre, Claire Pilling, nominated Ann, Mary and Susan as she relies on the domestic team to ensure patients are in clean and safe surroundings and the supportive and caring trio are always approachable friendly and willing to help solve problems.
The hotel services department was nominated to highlight what can be achieved given the right support. An effective recruitment tool was developed through apprenticeships and career pathway initiatives, where no previous training or career structure was in place. Team members embraced learning and new technology and now have a greater understanding in the importance of their role and the difference they can make.
The Friarage team received their awards at the AHCP Gala Awards Dinner at the East Midlands Conference Centre, Nottingham as part of the AHCP National Conference.
The Association of Healthcare Cleaning Professionals is the professional association for healthcare cleaning in the United Kingdom and Ireland. AHCP members are directly involved in managing and delivering cleaning and hygiene services in most NHS and independent hospitals.
Denise Foster, Friarage hotel services manager said: “The team at the Friarage are absolutely delighted to have won the awards. It’s a tribute to their hard work and effort in ensuring the trust has a high standard, efficient and modern domestic service which provides a safe environment for patient care.”