New cross-site shuttle bus service

Posted on in Hospitals, Services

A hospital cross-site shuttle bus is available to families who may need to travel between the Northallerton hospital and The James Cook University Hospital in Middlesbrough if a child is transferred and they have no other means of getting between sites. The service is also available to staff.

It operates every two hours – Monday to Friday (excluding public holidays) – from 8am to 5pm with pick-up points at the bus stop between the south entrance and women and children’s entrances at The James Cook University Hospital and the bus stop close to the A&E entrance at the Friarage.

Transport was a particular issue raised during the public consultation into children’s and maternity services and the introduction of the shuttle bus is a joint initiative between Hambleton, Richmondshire and Whitby Clinical Commissioning Group (HRW CCG) and South Tees Hospitals NHS Foundation Trust.

Dr Charles Parker, HRW CCG governing body member and Topcliffe GP, said: “It was clear during the public consultation that transport is an important topic. We’ve listened to people’s views and put in place this new service. The aim is to provide safe and appropriate non-urgent transport with the assurance that people can travel between the hospitals in a reasonable time.”

Friarage hotel services manager Paul Birch said: “We’ll run this as a pilot scheme until 31 March 2015 to determine how well the service is used by parents and relatives and whether they think it’s beneficial.”