Senior charge nurse Paul Rafferty is helping to put South Tees’ name on the map after being asked to chair a national conference.
Paul will chair the ‘effective ward managers’ one-day event in London, after being recognised for the work has done around implementing the 6Cs of nursing on his own particular ward at The James Cook University Hospital.
“I’ve presented twice at the conference before but this time I’ve been asked to come back and chair it. I feel quite honoured really, particularly as NHS England and the CQC will be keynote speakers. It’s great for our own organisation to share what we do,” he said.
The event held on 16 March will provide the opportunity for ward managers – or aspiring ones – to learn from the experiences of other ward managers and nurse directors.
Since taking up his post last March, Paul has worked closely with the team on ward 35, which is part of the surgical services centre, to look at practical methods to further develop care and compassion in practice.
Through the work they’ve done, complaints have reduced, patient compliments have increased and staff sickness has gone down. He will also take up the post of clinical matron for the surgical services centre from 1 April.
The ward was also the first on the James Cook site to be given a green STAQC assessment – part of the trust’s accreditation of quality care scheme – where wards are assessed and benchmarked against national standards set by the Care Quality Commission and local trust policy compliance.