Cancer team’s survey appeal

Posted on in Services, The trust

South Tees Hospitals NHS Foundation Trust is appealing to patients to take part in the annual national cancer patient experience survey.

Endeavour unit radiotherapy treatmentThe survey, undertaken by Quality Health, looks at the quality of care provided by all 153 acute and specialist NHS trusts in England that provide adult acute cancer services.

Last year, the cancer services at the trust celebrated their best ever results. Nine out of 10 cancer patients rated their care at The James Cook University Hospital and Friarage Hospital as “very good” or “excellent”. Some departments achieved 100% patient satisfaction in a number of areas.  Leading the way were the head and neck cancer team who saw their results improve year on year. Staff received maximum marks in several categories including privacy and dignity, providing understandable answers and doing everything possible to control the side effects of chemotherapy.

Surveys have been sent out again this year and the cancer team at the trust are very keen to receive the feedback.

The Endeavour Unit at James Cook HospitalLead cancer nurse Nicky Hand said: “Last year was a great boost to morale within the services, knowing we were providing such good care. Now patients have the opportunity to tell us if we are maintaining theses high standards. We welcome all feedback as this will only help us to improve further, so if you have received one please complete it and send it back to Quality Health as soon as possible.”