South Tees Hospitals NHS Foundation Trust is rolling out the Friends and Family test even further from this month (October) to include all outpatients and patients who have had a day case procedure. For the first time, patients receiving treatment in these two areas will also have the opportunity to feedback on their care by text or by responding to an automated telephone call to their home phone as part of a pilot scheme.
News tagged The Lambert
Do you know someone at South Tees who is a ‘star’ and deserves an award for going that extra mile to help a patient or improve a service? If so, then you can nominate them in the trust’s annual star awards, an event which recognises the work of staff, volunteers and fundraisers across the entire organisation.
South Tees Hospitals NHS Foundation Trust is launching a five-year drive to improve hospital care for patients with dementia. With more than 32,500 people in the North East living with dementia, and this number expected to double in the next 30 years, the trust – which runs The James Cook University Hospital, Friarage Hospital and […]
South Tees Hospitals NHS Foundation Trust has been ranked among the best in the country in a comprehensive review by the health service regulator. The Care Quality Commission’s new hospital inspection programme places 161 trusts across the country into six bands according to performance in 150 key areas. South Tees is one of only 37 trusts nationally and two in the North East to be rated as Band 6 – the lowest risk group.
South Tees Hospitals NHS Foundation Trust is holding its Annual Members Meeting on Tuesday 23 July 2013 in the academic centre at The James Cook University Hospital. This year there will be a market place event from 11am to 1pm where some of the trust’s achievements from the last year will be showcased. The formal meeting will take place at 12 noon in the centre’s Ian Haslock lecture theatre.
South Tees Hospitals NHS Foundation Trust has been named as one of the CHKS 40Top Hospitals for the thirteenth year running. The 40Top award is given to the 40 top performing CHKS client trusts and is based on the evaluation of 22 key performance indicators covering safety, clinical effectiveness, health outcomes, efficiency, patient experience and quality of care.
South Tees Hospitals NHS Foundation Trust has successfully formally committed to becoming a dementia friendly organisation. The trust is committed to address the five conditions to becoming dementia friendly after being accepted by the Dementia Action Alliance (DAA) and South Tees is the largest trust and one of the first to have committed formally to the DAA’s ‘Call to Action’.