e-Referral Service - GP Practice Information

From Thursday 1 March 2018 South Tees Hospitals NHS Foundation Trust will no longer accept paper referrals from GP practices into consultant led first outpatient services.

All referrals will be required to be sent electronically via the NHS e-Referral Service (previously known as Choose and Book). The NHS e-Referral Service provides an electronic route of referral and combines electronic booking with a choice of place, date and time for first outpatient appointments.

The e-Referral Service Paper Switch Off Programme is a national programme with support of NHS England, NHS Improvement and NHS Digital and is a key element in making progress towards a paperless NHS.

The programme aims to meet the conditions of the NHS Standard Contract 2018/19 where, from 1 October 2018, providers “need not accept (and will not be paid for any activity resulting from) referrals by GPs to consultant-led acute outpatient services made other than through the NHS e-Referral Service”.

This page contains information and system guidance for GP practices to aid and support the transition to 100% electronic referrals into consultant led first outpatient services.

If you would like further information on the e-Referral Service Paper Switch Off Programme please click here to visit the NHS Digital website.

For any queries regarding the e-RS Paper Switch Off Programme please contact Lizzy Armatage (e-Referral Service Manager) elizabeth.armatage@nhs.net

GP Practice System Guidance
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South Tees e-RS Services
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e-Referral Service January 2018 Newsletter
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Coming Soon

  • GP Practice Paper Switch Off Programme Guidance
  • GP Practice e-Referral Service Frequently Asked Questions
  • e-Referral Service e-Learning Tutorials