e-Referral service - GP practice information

South Tees Hospitals NHS Foundation Trust no longer accepts paper referrals from GP practices into consultant led first outpatient services.

All referrals should be sent electronically via the NHS e-Referral Service (previously known as Choose and Book). The NHS e-Referral Service provides an electronic route of referral and combines electronic booking with a choice of place, date and time for first outpatient appointments.

The e-Referral Service Paper Switch Off Programme is a national programme with support of NHS England, NHS Improvement and NHS Digital and is a key element in making progress towards a paperless NHS.

The programme aims to meet the conditions of the NHS Standard Contract 2018/19 where, from 1 October 2018, providers “need not accept (and will not be paid for any activity resulting from) referrals by GPs to consultant-led acute outpatient services made other than through the NHS e-Referral Service”.

This page contains information and system guidance for GP practices to aid and support the transition to 100% electronic referrals into consultant led first outpatient services.

If you would like further information on the e-Referral Service Paper Switch Off Programme please visit the NHS Digital website.

For any queries regarding the e-RS Paper Switch Off Programme please contact Lizzy Armatage (e-Referral Service Manager) elizabeth.armatage@nhs.net

Useful documents for GPs