Holistic centre acupuncture volunteers

Daily supervision: Holistic centre staff

Accountability: Macmillan Cancer Information and Support Centre business manager and head of complimentary therapies

Location: Trinity Holistic Centre, The James Cook University Hospital, Middlesbrough

Aim: The aim of the role of our acupuncture volunteers is to provide support to colleagues involved with the delivery of care. Volunteers will not undertake any acupuncture duties but will provide help and assistance to colleagues, so that service delivery is as effective as possible.

Holistic centre acupuncture clinic volunteers will:

Provide support for staff to assist with the smooth running of the busy clinic
Welcome patients to the centre
Record times that treatment commenced and when the treatment is due to finish
Arrange future appointments with the patients
Chat with patients and provide therapeutic interaction
Provide therapeutic comfort when necessary, and if appropriate.
Adhere to all trust policies and procedures
Recognise the importance of confidentiality

Personal qualities:

Tact and sensitivity
Excellent communication skills
Commitment to the volunteering service
Ability to work alone and as part of team
Polite and approachable
Friendly and professional approach

Training requirements:

Trust corporate training
Therapeutic Support Programme – Volunteer Induction Training
Donning and doffing of personal protective equipment (PPE)

There may also be opportunities for you to attend other training events hosted by the Macmillan Cancer Support Services.

Your commitment:

Your commitment to this role will be discussed on an individual basis. We ask that all volunteers commit to a minimum of two hours per week.

Communications:

The holistic centre and the therapeutic support programme team will provide you with any information updates, training opportunities and upcoming events on a regular basis.