Holistic centre therapeutic volunteers

Daily supervision: Holistic centre staff

Accountability: Lead nurse therapeutic support, Macmillan Cancer Information and Support Centre’s business manager and head of complimentary therapies

Location: Trinity Holistic Centre, The James Cook University Hospital, Middlesbrough

Holistic centre therapeutic volunteers will:

Welcome visitors, staff and patients to the centre
Show visitors around the centre if required
Offer and provide refreshments to all visitors of the holistic centre
Engage with patients, families and visitors to provide therapeutic interaction
Offer therapeutic contact that will provide comfort if appropriate
Engage in therapeutic activities if appropriate. For example: playing cards, jigsaws, drawing etc
Engage in general conversation and really listen
Complete relevant documentation such as; Forget Me Not, friends and family and the completion of patient experience questionnaires
Act as an ambassador for the holistic centre and the therapeutic support team and promote the service

Personal qualities:

Tact and sensitivity
Excellent communication skills
Commitment to the volunteering service
Ability to work alone and as part of team
Polite and approachable
Friendly and professional approach

Training requirements:

Trust corporate training
Therapeutic Support Programme – Volunteer Induction Training
Donning and doffing of personal protective equipment (PPE)

There may also be opportunities for you to attend other training events hosted by the Macmillan Cancer Support Services.

Your commitment:

Your commitment to this role will be discussed on an individual basis. We ask that all volunteers commit to a minimum of two hours per week.

Communications:

The holistic centre and the therapeutic support programme team will provide you with any information updates, training opportunities and upcoming events on a regular basis.