Useful Information

Help with parking

If you are struggling to meet the costs of travel for your treatment, there may be help available. To find out if you are eligible, please contact the Macmillan Support and Information Centre, North Entrance, The James Cook University Hospital (telephone 01642 835674). The centre can also provide details of mobility badges (blue badge) and regular visitor parking permits.


Chaplains tour the hospital most of the time. They are readily available to sit and talk, to listen, to give advice if requested, but most of all to simply be with you during your time in hospital. There are christian clergy recognised by their clerical collars; there are licensed lay pastoral assistants or lay chaplains who are based in their parishes but give of their time to be here in hospital; there are chaplaincy visitors, some members of the Society of St Vincent de Paul, a primarily roman catholic group of lay people whose “conference” is based in the hospital; there are members of the Salvation Army League of Mercy; and many others trained to listen. There are also leaders of many faiths who have made themselves available to respond to your spiritual needs if you want them to visit. For more information visit our main chaplaincy and spiritual care page.

Macmillan cancer family history service

The Cancer Family History Service provides a comprehensive service for individuals concerned about their family history of cancer. We provide standardised risk assessment, access to surveillance, patient information and support to families within the local cancer network. The service links with primary and secondary care teams, providing specialist advice and education. The service is provided by a team of  two genetic risk assessment practitioners, one admin/info co-ordinator and one admin assistant  based in the Teesside Genetics unit at James Cook University Hospital. Clinics are held twice weekly at James Cook. Satellite clinics are held in University Hospital of North Tees, University Hospital of Hartlepool, Darlington Memorial Hospital, Bishop Auckland General Hospital, Peterlee Community Hospital and the Friarage Hospital. If you would like to discuss a family history of cancer please contact us on 01642 282629.

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