What Our Patients Think

At the end of their cardiac rehabilitation course all patients are given the opportunity to provide us with feedback by completing an evaluation form. The results of which help us to develop the service we provide to patients.

Cardiac rehabilitation class feedback

Category Actual score Star rating
Level of support 4.8  
Amount of info given 4.6  
Quality of written information provided 4.6  
Exercise programme 4.6  
Class venue 4.5  
How well the course met your expectations 4.7  
Overall course rating 4.8  

Here are a few of the comments that patients made upon completion of their course:

“Thought the course very good, staff very helpful”

“The friendly people, information about medication and heart disease, the exercises were helpful too.  The talking sessions were good”

“Staff lovely and found the course very helpful, thank you”

“I liked the amount of exercise done as it surprises you how much you can do”

‘The amount of information received plus programme of exercise, and level of support by the staff was first class.  This is because they work together as a team, a very good one at that.  This course as it is cardiac rehabilitation is good for all that have had this illness”

Heart failure management programme feedback

Category Actual score  Star rating
Level of support 4.9
Amount of information given 4.7
Quality of written information provided 4.4
Exercise programme 4.6
Class venue 4.7
How well the course met your expectations 4.7
Overall course rating 4.8

Here are a few of the comments that patients made upon completion of their course:

“I liked how everything about heart failure was explained.  Being shown what exercise i am capable of doing and has helped with my confidence and understanding of heart failure.  The course is great for meeting people who are going through the same feeling as you.  “You are not on your own”

“I found the course very beneficial and the staff were excellent.  I would recommend this course to anyone with heart problems, and am looking forward to continuing the follow on at Redcar”

“Excellent course, feel much improvement in my everyday life.  The group was wonderful all working together which has been a great help”