COVID-19 – Information for Parents and Carers

We understand that this is a worrying time and you may be concerned about COVID-19.

We want to reassure you we are doing everything we can at South Tees Hospitals NHS Foundation Trust to keep our patients, families and staff safe, and to ensure we are prepared to manage the current situation.

Thank you for doing your bit to help us by following government advice and staying at home where possible – this is very much appreciated by all our teams and means we are able to use our resources effectively at this time.

What to do if your child is unwell

If your child is seriously ill or injured and needs to come to hospital during this time, we are here to look after them. We are providing the same urgent and emergency care for children as we always do, and please be assured we  have clearly defined areas of the hospital for treating patients with suspected or confirmed COVID-19 and those without.

If your child is unwell and you are unsure what to do, visit the healthier together website for advice on a range of common childhood illnesses. You can contact your GP practice as normal and NHS 111 is also available 24 hours a day, 365 days a year for over the phone or online advice and will signpost you to appropriate healthcare services when required.  In an emergency you should attend the emergency department or call 999.

Planned appointments and admissions

If your child had a hospital admission, procedure or outpatient appointment scheduled for some time within the next few months, it is quite likely that this may  have been postponed – or, in the case of an outpatient appointment, you may have been offered a telephone or video consultation instead. You will be contacted and notified about what is happening with your child’s care during this time

We are taking these measures because we want to ensure that the only people coming into hospital at this time are those that absolutely have to be here.  This is for the safety of patients, families and staff to reduce the possibility of infection.

Our children’s  community nursing teams on both James Cook and Friarage sites are available for telephone advice and any essential visits, as are our specialist nursing teams. All services are maintaining regular contact with patients on their case loads. If your child’s condition worsens and you are worried about them, please contact the clinical team caring for your child during working hours or emergency services if needed.

We understand that children may be anxious at this time and below are some materials that may help:

Why do we wear personal protective equipment?

Thank you to Edinburgh Children’s Hospital Charity for allowing us to share this video.