The trust’s dementia strategy is being launched to improve care for people with dementia in our acute and community hospitals. It has five aims:
- Modernise our approaches to communicating, seeking and acting on feedback from people with dementia and their carers.
- Become a dementia friendly organisation with environments and processes that cause no avoidable harm to patients with dementia.
- Deliver person centred care that supports the patient with dementia and their carer
- Develop partnership to improve care and outcomes
- Develop a skilled and effective workforce able and unafraid to champion compassionate person centred care.
Creating a dementia friendly environment
With more than 32,500 people in the North East living with dementia, and this number expected to double in the next 30 years, the trust is aiming to make all of its sites dementia friendly.
The trust has already taken a number of measures to improve care for dementia patients including introducing dementia friendly crockery, toilet signs and digital interactive screens to trigger memories and promote conversation.
We also use national tools such as This is Me and Forget Me Not to help staff see the person behind the condition.
Coming into hospital can be very confusing, particularly for dementia patients, but simple things such as having clear signage can really help.
Dementia training is available to all staff – clinical and non-clinical – to ensure everyone, regardless of their job role, is confident enough to stop and help anyone who needs assistance in our hospitals and community services.
As many as one in four people accessing acute hospital services have some form of dementia so it’s vital all our staff are dementia aware.
The new strategy will improve dementia care and patient experience in all our acute and community hospitals.
It has been launched in response to the Prime Minister’s Challenge for Dementia, the Counting Cost report (2009), and the Dementia Action Alliance (DAA) Call to Action.
It has been developed in consultation with local carers, dementia charities and patient feedback, and is based on current best practice advocated by the National Institute for Health and Care Excellence, The Royal College of Psychiatrists and the DAA.