It is very important that we treat any potential infection to an implanted ear as early as possible to minimise the risk of any complications which could lead to the implant having to be removed.
If the problem occurs during office hours
Contact us immediately on 01642 854068
If you cannot get through to us on the telephone please follow the out of hours instructions below.
If the problem occurs out of hours – James Cook patients:
If the surgery was within the last 4 weeks, contact the James Cook University Hospital 24 hour switchboard on 01642 850850 and ask to be put through to Ward 22 (children)
If the surgery was more than 4 weeks ago, attend the Accident & Emergency department, out of hours GP, or local Walk-in centre who should contact the James Cook University Hospital 24 hour switchboard on 01642 850850 and ask to be put through to the on-call ENT registrar.
If the problem occurs out of hours – Newcastle patients:
Attend your local Accident & Emergency department, out of hours GP, or local Walk-in centre who should contact the Newcastle Upon Tyne Hospitals 24 hour switchboard on 0191 233 6161 and ask to be put through to the on-call ENT registrar.
Please do not contact your key worker to report an ear infection