Therapeutic care vision
To provide a full range of therapeutic interaction to all patients and colleagues whilst maintaining respect for the individuality, confidentiality and dignity of all. We will keep patients at the centre of everything we do by championing the 6Cs in every interaction. We will continuously improve quality and develop therapeutic support @South Tees into our local community.
This vision for the NHS for the next 10 years is that of High Quality Care for All (DOH, 2008).
In line with that, this programme aims to:
- Enhance quality of care – providing the highest standard of care to enable more informed choice by patients
- Enhance the patient experience – listening and acting to their views
- Enhance partnership working with staff – including a bespoke service in partnership with the Trust security team whereby Senior Therapeutic Care Support Workers attend Rapid security call outs. This has proven to be very successful showing a reduction in ongoing escalations of behaviour and the number of patients requiring long term security presence.