Chaplaincy Volunteer

Chaplaincy volunteer role description

Daily supervision:  Chaplaincy offices

Accountability:  Lead chaplain

Location:  The James Cook University Hospital, Middlesbrough

Aim: To aid and support the chaplaincy team in providing spiritual and emotional support to patients, families and staff within the trust.

Chaplaincy volunteers will:

  • Aid and support the chaplaincy team in providing spiritual and emotional support to patients, families and staff within the trust
  • Visit individuals or carry out general ward visiting
  • Comfort and support the patients, speaking with families on the wards or speaking with staff as they go about their work
  • Support everyone regardless of their faith or belief system

Chaplaincy volunteers support all patients, their families and staff members regardless of their faith or belief system. It is not the role of the chaplaincy team, whether volunteer or staff member, to proselytize to any patients, their families or staff members at any time. We are there to listen and offer spiritual and emotional support to all people within the South Tees Hospitals NHS Foundation Trust.

Personal qualities required:

  • Good communication & interpersonal skills
  • Ability to work with people suffering from mental and emotional distress
  • Ability to work on your own and as part of a team
  • Ability to be empathetic with others
  • To be able to follow guidance and direction from staff on the ward
  • Demonstrate attentive listening skills
  • Must demonstrate commitment to the role and be reliable and punctual

It is important that there is a strong support network from within the tradition that you come from and as such all chaplaincy volunteers need to be in good standing within their faith/belief tradition.

Training requirements:

As a chaplaincy volunteer, you will complete the following training:

  • Trust corporate training
  • Therapeutic support programme – volunteer induction training
  • Donning and doffing of personal protective equipment (PPE)

Your commitment:

Your commitment to this role will be discussed on an individual basis. However, you must be flexible and commit to at least one session (a morning or afternoon) per week, with appropriate leave. A commitment of at least six months would be anticipated.
We ask that all volunteers commit to a minimum of 2 hours per week.

Support and Supervision:

Your first line of support and for any enquiries will be the Lead Chaplain. Alternatively, you can gain support from the Therapeutic Support Programme Team based in an office outside of wards 1 & 2, Ground Floor, James cook University Hospital.


The Therapeutic Support Programme Team will provide you with any information updates, training opportunities and upcoming events on a regular basis.

Users of the service:

  • All patients/carers/visitors at South Tees Hospitals NHS Foundation Trust


• Burgundy NHS Volunteer Polo Shirt (Provided)
• NHS Volunteer Badge (Provided)
• Black Trousers
• Black Shoes

To apply for this role please contact:

Therapeutic Support Programme Team Office
The James Cook University Hospital
Marton Road

Call the team on: 01642 835863

Email us at:

Please note that due to COVID-19 we only have limited volunteer roles available at this time.

Join our volunteer community!

If you have a few hours to spare and would be interested in joining our growing community of volunteers click the button below to email the team for more information.

Email the team