Holistic Centre Therapeutic Volunteers

Holistic centre therapeutic volunteer

Trinity Holistic Centre logo

Daily supervision:  Holistic centre staff

Accountability: Lead nurse therapeutic support, Macmillan Cancer Information and Support Centre’s business manager and head of complimentary therapies

Location:  Trinity Holistic Centre, The James Cook University Hospital, Middlesbrough

Holistic centre therapeutic volunteers will:

  • Welcome visitors, staff and patients to the centre
  • Show visitors around the centre if required
  • Offer and provide refreshments to all visitors of the holistic centre
  • Engage with patients, families and visitors to provide therapeutic interaction
  • Offer therapeutic contact that will provide comfort if appropriate
  • Engage in therapeutic activities if appropriate. For example: playing cards, jigsaws, drawing etc
  • Engage in general conversation and really listen
  • Complete relevant documentation such as; Forget Me Not, friends and family and the completion of patient experience questionnaires
  • Act as an ambassador for the holistic centre and the therapeutic support team and promote the service

Personal qualities

  • Tact and sensitivity
  • Excellent communication skills
  • Commitment to the volunteering service
  • Ability to work alone and as part of team
  • Polite and approachable
  • Friendly and professional approach

Training requirements

  • Trust corporate training
  • Therapeutic Support Programme – Volunteer Induction Training
  • Donning and doffing of personal protective equipment (PPE)

There may also be opportunities for you to attend other training events hosted by the Macmillan Cancer Support Services.

Your commitment

Your commitment to this role will be discussed on an individual basis. We ask that all volunteers commit to a minimum of two hours per week.


The holistic centre and the therapeutic support programme team will provide you with any information updates, training opportunities and upcoming events on a regular basis.

Users of the service

  • South Tees Hospitals NHS Foundation Trust staff
  • All patients, carers and visitors at South Tees Hospitals NHS Foundation Trust


  • Burgundy NHS volunteer polo Shirt (provided)
  • NHS volunteer badge (provided)
  • Black trousers
  • Black shoes

To apply for this role please contact?

Therapeutic Support Programme Team Office
The James Cook University Hospital
Marton Road

Call the team on: 01642 835863

Email us at: stees.volunteering@nhs.net

Please note that due to COVID-19 we only have limited volunteer roles available at this time.