About
The Carers Charter is our commitment to carers of all ages.
We want to work with you to provide the best possible care to the person you care for.
We have worked with carers and carer organisations to help us see how we can work effectively with carers.
Our commitment to you
We will make sure you have a named nurse on duty to contact. This will be someone who is caring for the person you care for.
We will listen and value your expert knowledge about the person you care for.
We will work with you to provide individual care for the person you care for.
We will include you in any decisions about the person you care for. If this is not possible, we will explain why.
We will keep personal information about yourself and the person you care for safe.
We will train staff about your viral role in the person’s care and recovery.
We will listen to your feedback about our services and take actions.
We will give you information for a carer support group. They can give you advice, guidance and support.
We will include you when discharging the person you care for.