This accessibility statement applies to southtees.nhs.uk.
This website is run by South Tees Hospitals NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Some older PDF documents are not fully accessible to screen reader software
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you as soon as possible.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: email@example.com
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint you can contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Find out how to get in touch with our hospitals via our contact us page.
Find out how to contact our patient experience team via our concerns, comments and compliments page.
Technical information about this website’s accessibility
South Tees Hospitals NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below:
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
PDFs and non-HTML documents
Some documents are not accessible in a number of ways including missing text alternatives and missing document structure. This fails WCAG 2.1 success criterion 1.1.1 Non-text Content and 1.3.1 Info and Relationships.
We will be reviewing PDF documents that are essential for our services and aim to convert these to accessible resource pages before 2025. Where possible we are replacing any new PDFs or Word documents with HTML pages or an accessible PDF.
If you require a PDF document in an accessible format such as large print, easy read, audio recording or braille, please email firstname.lastname@example.org
Content that’s not within the scope of the accessibility regulations
PDFs and non-HTML documents
Some of our PDFs are essential to providing our services. For example, forms published as Word documents. By 2025, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix past copies of newsletters and archive meeting agendas.
PDF documents since 2012
We have examined documents published after 2012 and we’ve assessed the cost of fixing these documents. We believe that doing so would be a disproportionate burden within the meaning of the accessibility regulations.
If you use assistive technology (such as a screen reader) and need a version of any document from this website in a more accessible format, please email email@example.com to tell us what format you require. It will help us if you let us know what type of assistive technology you use.
Preparation of this accessibility statement
This statement was prepared on 11 January 2022. It was last reviewed on 31 January 2022.
This website was last tested on 18 January 2022. The test was carried out by MIXD.
As our website contains thousands of pages, we selected a sample of pages to test based on average use, volume of traffic, and content type. We tested the following pages as they contain our main features used across the site:
- Our trust
- Children and young people
- James Cook
- Accident and emergency
- Dr Andrew Adair
- Your fundraising event
- Diasend leaflet how to register
- Friarage Hospital recognised nationally for commitment to patient safety
- Nomination form
- Coronavirus update for patients attending appointments
If you require the full accessibility test report, please email firstname.lastname@example.org