At University Hospitals Tees, listening to women and families is at the heart of how we continue to improve the quality of our maternity and neonatal services.
This year, our group is supporting two national NHS surveys designed to gather real experiences from parents and help shape future care.
NHS Maternity Survey
The 2026 NHS Maternity Survey invites women to share feedback on the care and support they received throughout pregnancy, labour and birth, and in the weeks after giving birth.
Mums who gave birth under our care in February 2026 may be contacted directly by the NHS and invited to complete a short, user‑friendly survey about their maternity journey.
Neonatal Care Experience Survey
At the same time, the NHS is also gathering views on neonatal care.
Parents whose baby received care from our neonatal team in June, July or August 2025 may be invited to take part in the Neonatal Care Experience Survey.
Share your experiences
Lynne Staite, head of midwifery, said: “Improvements in care begin with an understanding of women’s and families’ real experiences.
“The feedback we receive is invaluable and helps us provide a safe, kind and supportive service to women and families within the Tees Valley and beyond.”
All responses are completely confidential and will help University Hospitals Tees, and maternity and neonatal teams across the country, understand what they are doing well and where they can improve.
Charlotte Pett, Patient experience team survey lead, said: “We know that anyone who gave birth in February will have their hands full with a new baby, but we really encourage every mum who receives a survey letter to take part.
“Previous survey feedback led us to expand the information available on our online systems, making it easier for mums‑to‑be to find what they need.
“Your views really do lead to change. Likewise, we encourage any parent invited to take part in the Neonatal Care Experience Survey to share their views.”
Lynne Paterson, neonatal nurse consultant, added: “We are always interested in hearing about how you experience neonatal care within University Hospitals Tees so that we can better shape our services.
“Similarly, we can also learn across regions, so it is vital to be able to get feedback so that we can compare with different areas and learn from each other.
“Your experience matters to us, and we are invested in continually improving.”