Hospital café on the hunt for more volunteers: James Cook

The Volunteers Coffee Lounge is not only an oasis for many but has also helped thousands of patients, their families and hospital staff.

All profits the centre makes are donated back into the hospital in the form of equipment and services

The tireless team, who have raised more than a million pounds to help patients and staff over the years, are now looking to expand their team and need people who can offer a minimum of four hours a week.

“For the last 18 years I have had the privilege of being manager of the Coffee Lounge and have had a team of incredible staff and volunteers working by my side – currently our youngest is 17 years old and the oldest is 91,” she said.

Over the years, the Coffee Lounge has had volunteers who have wanted to give something back to James Cook after they or their loved ones have been treated here, people who have experienced loneliness and have gone on to make lifelong friends, to people who have wanted to learn new skills and grow their CV. Whatever your reason, we would love to hear from you.”

What does it involve?

Once signed up, volunteers will serve customers in either the Coffee Lounge or in one of the tea bars in the Endeavour Unit, main outpatients or the chemotherapy department at James Cook.

Duties also include clearing tables, cleaning and handling cash, although this is optional and not a necessity.

Georgina added: “I know you hear it often, but our team really is like a family, each and every one of our volunteers brings something different to the team.

“If you’re a bit nervous about trying something new, please don’t worry. We have a team of staff here to support you – we all look after each other – it’s a real team effort.

You really do get a lot of satisfaction from volunteering, sometimes the smallest of gestures make the biggest difference especially for those who are in hospital and may be having a really difficult time.”