The radiotherapy team at The James Cook University Hospital is celebrating after receiving top marks in a national survey.
Open to all NHS trusts in the country, the national radiotherapy patient experience survey was aimed at all adult patients who had completed a course of radiotherapy at a participating department in September.
Radiotherapy services manager Claire Huntley said: “We were delighted with the number of our radiotherapy patients who kindly completed the national radiotherapy patient experience survey, it is always great to receive feedback as it enables us to better meet our patients’ needs.”
99 responses were collected as part of the survey with a response rate of 49%.
The survey also highlighted that:
- 96% of patients were happy or very happy with the information they received before their first radiotherapy CT appointment
- 96% of patients were happy or very happy with the information they were given to deal with early/short-term side effects of their treatment
- 94% of patients rated the department as a whole, as very good or excellent
- 100% of the patients said they were treated with complete dignity and respect
Claire added:
The results were very encouraging and we are keen to continue to improve our service and department.”
The radiotherapy department at James Cook delivers around 40,000 treatments each year and has a strong national and international reputation as a leading centre in the delivery of cutting-edge radiotherapy, to provide the best treatments and results for patients.