The Children and Young People’s Diabetes Team
The children’s diabetes team at The James Cook University Hospital, Middlesbrough and the Friarage Hospital, Northallerton are committed to delivering a professional service. We offer care and on-going support to children and young people with diabetes and their families.
Our team are here to help if you have:
- recently been told you have diabetes
- a child or young person in your family has recently been told they have diabetes
- previously been told you have diabetes and recently moved into the area
Your care
Whilst under the care of the diabetes team you are likely to meet a number of other healthcare professionals such as qualified doctors developing a special interest in diabetes and nursing, medical and dietetic students.
Contact telephone numbers
First point of contact:
- Diabetes nurses for children and young people
Louise Finn – Telephone: 01642 854660
Terri-Ann Moran – Telephone: 01642 854660
Alison Murray – Telephone: 01642 854660 - Administration assistant
Sue Coles – Telephone: 01642 854660 - Consultants in children’s diabetes
Dr Jo Ashton – via secretary
Dr. Balasubramanyam – via secretary
Dr. Burns – via secretary
Dr V Raman – via secretary - Secretaries
Marie Ferguson – Telephone: 01642 852723
Lauren Gill – Telephone: 01642 854834
Wendy Robinson – Telephone: 01642 854869 - Child and adolescent psychologist
Dr Rosey Ferris – Telephone: 01642 282708
Yasmin Tanfield – Telephone: 01642 282708 - Dietitian for children and young people
Ruth Black – Telephone: 01642 855151
Hue Flannigan – Telephone: 01642 855151
As part of our commitment, we will offer:
A first year of care pathway
Your child will be seen by the specialist nurse and dietitian every month following diagnosis, these appointments will aim to offer support and increase you and your child’s knowledge and understanding of diabetes. Four of these appointments (one per quarter) will be an appointment with a member of the medical team as well as the specialist nurse and dietitian.Upon completion of your first year of care, four clinic appointments per year where you and your family will meet with a member of the medical, nursing and dietetic team.
One of these appointments will be an annual review. At this appointment blood is usually taken and a more thorough examination takes place.If your child has a high HbA1c they will need to be seen more regularly, these appointments will be explained to you in the specific clinic that notes the increase in HbA1c.
Group educational sessions and events where you will have the opportunity to meet other children or young people of a similar age and your parents will meet other parents of children with diabetes.
This forms an essential part of your diabetes education and it is important that you attend.
Educational and review meetings with the diabetes nurse at the hospital or in your own home.
Educational and review meetings with the dietitian at the hospital or occasionally in your own home.
Nursery and school visits to support teaching staff in caring for a child with diabetes.
A consultation with the clinical psychologist if you, your family or the team feel you may benefit from emotional support.
Transitional Care to prepare you for transfer into the adult diabetes team
Telephone, email and text support from the diabetes team.
24 hour telephone support with admission to the children’s ward at The James Cook University Hospital as needed.
In return we would appreciate it if you would:
- Call us if you need us.
We would like to provide healthcare and advice when you need it, not when we think you need it! - Give as much notice as possible if you need to cancel an appointment.
Another child and family may then be seen at this time. - Give verbal or written feedback on the service that we provide to you and your child.
Your input, opinions and ideas are very important to the team.
Attending clinic
When you come to clinic please bring your blood glucose meter with you as we are able to download the data. You may want to bring your diary in case of any unforeseen problems with the technology.
If you do not see the same doctor, nurse or dietitian each time you come to clinic please do not worry as we do meet before and after clinics to share information and discuss your current and future care.
Further information
Visit the Diabetes UK website
For urgent enquiries – outside of office hours
Please use the following contact numbers for all urgent enquiries outside of office hours.
The James Cook University Hospital:
- Children’s Day Unit – Telephone: 01642 854896
- Ward 21 – Telephone: 01642 854521
Please do not hesitate in phoning for advice.
All the senior doctors and nurses are able to access specialised advice from an on-call consultant paediatrician 24 hours a day.
For non-urgent enquiries
Please contact:
Diabetes nurses on 01642 854660, between 9am and 5pm
Email: [email protected]
Patient experience
South Tees Hospitals NHS Foundation Trust would like your feedback. If you wish to share your experience about your care and treatment or on behalf of a patient, please contact The Patient Experience Department who will advise you on how best to do this.
This service is based at The James Cook University Hospital but also covers the Friarage Hospital in Northallerton, our community hospitals and community health services.
To ensure we meet your communication needs please inform the Patient Experience Department of any special requirements, for example; braille or large print.
T: 01642 835964
E: [email protected]