Discharge Suite

What is the discharge suite?

Discharge suite James Cook

The discharge suite is based on ward 2 at The James Cook University Hospital and is open 8am to 6pm every weekday. Its aim is to help patients get home quicker and to ease pressures on our busy wards.

Patients who are ready to leave the ward can be transferred to the discharge suite to wait for their prescriptions to be delivered and for their lift home.

The suite has its own dedicated patient transport ambulance which can pull right up outside the bridge entrance and it also has priority service in pharmacy so patients using the suite often get home faster than they would do from the ward. Around a third of our patients are now discharged via the discharge suite.

Who can use the discharge suite?

Any patients (except for those experiencing severe confusion) can use the discharge suite as long as they have a prescription written and sent to the pharmacy.

The discharge suite has 20 chairs and four beds and can accommodate up to 300 patients a week.

The average patient stays for around two hours although it can vary from one minute, if the patient’s lift is ready and waiting, to several hours, if the patient is recovering from day surgery.

Who is based on the discharge suite?

The discharge suite has two trained nurses and two health care assistants.

What if it’s lunch time?

The discharge suite can get hot meals and has a supply of sandwiches as well as tea and coffee making facilities.