Parking fees from 1 November 2017

Length of stay Charge 
0-20 mins FREE
20 mins – 2 hours £3
2 – 3 hours £4
3 – 4 hours £6
4 – 24 hours £7
Blue badge parking (24 hours)*
From January 2018 

New payment machines mean patients and visitors can now pay for parking using a debit or credit card.

Regular visitors

Car park James Cook Hospital

Special permits are also available to patients and visitors who regularly attend the hospital, which offer reduced rates. Please speak to the staff on the ward or department you are visiting for details.

To take advantage of this scheme, please contact the receptionist at your clinic, or ward sister, who will then arrange for a member of the travel link staff to complete an application for membership.

The opening times of the travel link office are 7am to 7pm weekdays (except Christmas Day, Boxing Day and New Year’s Day). Outside of this a limited service is available from the security office.

Disabled parking

From January 2018, blue badge parking will be a pay and display ticket at a reduced fee of £3 for 24 hours (please note there is no charge for stays of 20 minutes or less).

If a blue badge holder parks in a barriered car park they need to take their blue badge and ticket to a reception desk so the ticket is validated at a blue badge rate.

Some patients and visitors have their travel costs refunded. This can be done by taking the second part of the pay and display ticket (the reminder) to cashiers for a refund or by taking the car parking ticket and blue badge to any main entrance reception desk where it can be validated.

Parking charge notices

From October 1 2010, £50 car parking charge notices were introduced on The James Cook University Hospital site for drivers parking in contravention of the car parking site rules, following a number of complaints from members of the public and the ambulance/patient transport services, which often struggle to drop patients off at entrances because of other vehicles causing an obstruction.

By introducing car parking charge notices, we hope to ensure we have a genuine deterrent for people who persistently park in disability spaces or parked in such a way which seriously impairs the safe passage of pedestrians and vehicles around the site.

Pay on foot system

Patients and visitors can park their cars using a ‘pay on foot’ system similar to those used in many shopping centres. These machines are located at:

  • South entrance – inside opposite the reception desk
  • North entrance – inside opposite the reception desk
  • Accident and emergency – outside the department
  • Women and children – outside the department
  • Visitor 3 car park

Drivers should collect a ticket from a machine on entering one of the barrier car parks and then find a parking space before going into the hospital. Before leaving, they will need to make a payment at one of the machines located at various car parks around the hospital.

The main patient and visitors car parks are at the south end of the site (turn right from the main entrance road).

We have also tried to make the ‘pay on foot’ system fairer for drivers dropping patients and visitors off at the hospital, so the first 20-minutes parking is free of charge.

At the start of every year we have an obligation to review car parking charges and this process is on-going. We always welcome comments about ways we can improve car parking and will take all feedback into consideration.

Where does your parking fee go?

The money raised from car parking charges supports the significant costs of running, maintaining and securing our hospitals car parks and meets costs in line with increased inflation. Any additional funds raised are reinvested back into the trust for frontline services.

Please do not park on double red lines

Please can patients/visitors (including blue disabled badge holders) note that they cannot park on the double red lines around the trust as these areas must be kept clear for emergency access.

Car park maps

Car park map - click to enlarge

Map showing main car parks (1.4mb)
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Map showing disabled parking (379kb)
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