Parking fees 

Length of stay Charge 
0-20 mins FREE
20 mins – 2 hours £3
2 – 3 hours £4
3 – 4 hours £6
4 – 24 hours £7

Free parking for those in greatest need

To support the government’s commitment to make hospital car parking free for those in greatest need, we now provide free car parking for:

  • Blue badge holders – blue badge holders should display their blue badge in their vehicle. Blue badge holders who park in a barriered car park can have their card validated for free at a reception desk
  • Frequent outpatient attenders – patients who attend James Cook or Friarage hospitals at least three times per month for a period of at least three consecutive months will receive free car parking. Please speak to the staff on the ward or department you are visiting for details
  • Parents of sick children staying overnight – ward staff are asked to ring security for those parents staying overnight with an ill child and the barrier will be lifted on their exit

Special patient/visitors permit (season ticket)

Special permits which offer reduced rates are also available to other patients and visitors who regularly attend the hospital.

Please speak to the staff on the ward or department you are visiting for details. They will arrange for a member of the Travel Link team to complete your application for a special permit.

The opening times of the Travel Link office are 7am to 7pm weekdays (except Christmas Day, Boxing Day and New Year’s Day). Outside of this a limited service is available from the security office.

Pay on foot system

Patients and visitors can park their cars using a ‘pay on foot’ system similar to those used in many shopping centres. These machines are located at:

  • South entrance – inside opposite the reception desk
  • North entrance – inside opposite the reception desk
  • Accident and emergency – outside the department
  • Women and children – outside the department
  • Visitor 3 car park

Drivers should collect a ticket from a machine on entering one of the barrier car parks and then find a parking space before going into the hospital. Before leaving, they will need to make a payment at one of the machines located at various car parks around the hospital.

Our payment machines allow patients and visitors to pay for parking using a debit or credit card.

The main patient and visitors car parks are at the south end of the site (turn right from the main entrance road).

We have also tried to make the ‘pay on foot’ system fairer for drivers dropping patients and visitors off at the hospital, so the first 20-minutes parking is free of charge.

At the start of every year we have an obligation to review car parking charges and this process is ongoing. We always welcome comments about ways we can improve car parking and will take all feedback into consideration.

Parking charge notices

From October 1 2010, £50 car parking charge notices were introduced on The James Cook University Hospital site for drivers parking in contravention of the car parking site rules, following a number of complaints from members of the public and the ambulance/patient transport services, which often struggle to drop patients off at entrances because of other vehicles causing an obstruction.

By introducing car parking charge notices, we hope to ensure we have a genuine deterrent for people who persistently park in disability spaces or parked in such a way which seriously impairs the safe passage of pedestrians and vehicles around the site.

Where does your parking fee go?

The money raised from car parking charges supports the significant costs of running, maintaining and securing our hospitals car parks and meets costs in line with increased inflation. Any additional funds raised are reinvested back into the trust for frontline services.

Parent and child parking

There are a number of designated parent and child parking spaces on site at The James Cook University Hospital, including 10 in the v2 car park.

Please do not park on double red lines

Please can patients/visitors (including blue disabled badge holders) note that they cannot park on the double red lines around the trust as these areas must be kept clear for emergency access.

Car park maps

Car park map - click to enlarge

Map showing main car parks (1.4mb)
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