The main patient and visitors car parks at James Cook are at the south end of the site (turn right from the main entrance road) and are clearly signposted.
There are a number of designated disabled spaces and parent and child parking spaces on site.
Parking fees
| Length of stay | Parking charge |
|---|---|
| 0 to 20 minutes | Free |
| 20 minutes to 2 hours | £3.20 |
| 2 to 3 hours | £4.20 |
| 3 to 4 hours | £6.30 |
| 4 to 24 hours | £7.30 |
Supporting those in greatest need
To support the government’s commitment to make hospital car parking free for those in greatest need, we now provide free car parking for:
Blue badge holders
Blue badge holders should display their blue badge in their vehicle. Blue badge holders who park in a barriered car park can have their card validated for free at a reception desk.
Frequent outpatient attenders
Patients who attend James Cook or Friarage hospitals at least three times per month for a period of at least three consecutive months will receive free car parking. Please speak to the staff on the ward or department you are visiting for details.
Parents of sick children staying overnight
Ward staff are asked to ring security for those parents staying overnight with an ill child and the barrier will be lifted on their exit.
Special permit (season ticket)
Special permits which offer reduced rates are also available to all patients and visitors who regularly attend the hospital.
Please speak to the staff on the ward or department you are visiting for details. They will arrange for a member of the Travel Link team to complete your application for a special permit.
The opening times of the Travel Link office are 7am to 7pm weekdays (except Christmas Day, Boxing Day and New Year’s Day). Outside of this a limited service is available from the security office.
Pay on foot system
Patients and visitors can park their cars using a pay on foot system similar to those used in many shopping centres.
Before leaving, drivers need to make a payment at one of the machines located at various car parks around the hospital.
Parking payment machines are located at:
- South entrance – inside opposite the reception desk
- North entrance – inside opposite the reception desk
- Accident and emergency – outside the department
- Women and children – outside the department
- Visitor 3 car park
We have also tried to make the pay on foot system fairer for drivers dropping patients and visitors off at the hospital, so the first 20 minutes of parking is free of charge.
At the start of every year we have an obligation to review car parking charges and this process is ongoing. We always welcome comments about ways we can improve car parking and will take all feedback into consideration.
Electric vehicle charging points
We have four electric vehicle charging points for visitors to use in our V3 car park. The cost of using this is 40p pkwh.
Where does your parking fee go?
The money raised from car parking charges supports the significant costs of running, maintaining and securing our hospitals car parks and meets costs in line with increased inflation. Any additional funds raised are reinvested back into the trust for frontline services.
Please do not park on double red lines
Please can patients/visitors (including blue disabled badge holders) note that they cannot park on the double red lines around the trust as these areas must be kept clear for emergency access.
Parking fines
Please always park in an official space as anyone parking in contravention of the car parking site rules may be issued with a £50 car parking charge notice.
Parking fines were introduced following a number of complaints from members of the public and ambulance and patient transport services. These drivers were struggling to drop patients off at entrances because of other vehicles causing an obstruction.
By introducing car parking charge notices we hope to ensure we have a genuine deterrent for people who persistently park in disability spaces or park in such a way which seriously impairs the safe passage of pedestrians and vehicles around the site.