Domestic abuse

Many survivors of domestic abuse will feel isolated from their support networks. We have put together some advice and information about support that is available.

It is important to think about what steps can be taken to keep safe.

Try to keep a fully charged mobile phone on you at all times.
Can you have a code word with a trusted person that lets them know it is not safe to talk or ask them to phone the police?
Could you agree a regular time, day to check in with someone?
The police are a key service when in immediate danger. Do not be afraid to call 999 in an emergency.

Bright Sky

Bright Sky is a free to download mobile app providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know.

For more information on this app, please click the following link

Bright Sky app

Ask for ANI

Ask for ANI (Action Needed Immediately) is a codeword scheme developed by the Home Office to provide a discreet way for victims of domestic abuse to signal that they need emergency help.

How does the scheme work?

Participating departments will have an Ask for ANI symbol on display to let people know that they can approach staff to seek confidential help.
When a victim approaches a member of staff and uses the codeword or asks for help, the member of staff should offer them a private room ‘safe space’ to talk.
When in the private room, the staff member will then check whether the victim wants to make a 999 call to the police or if they would like to contact a helpline or talk to the the trust’s IDVA.