Audiology hearing aid aftercare (repairs)
All audiology aftercare services (repairs) are now provided via a booked appointment service which is accessible across the following sites:
- The James Cook University Hospital, Middlesbrough
- Lawson Street Health Centre, Stockton
- Redcar Primary Care Hospital, Redcar
- Friarage Hospital, Northallerton
Unfortunately we are unable to see anybody who attends without a pre-booked appointment. If you have any queries regarding any of the following you should contact South Tees audiology:
- A hearing aid repair
- Earmould replacement or adjustment
- Replacement tubes, domes or batteries
You can contact us on 01642 854071 This line is staffed Monday to Friday from 8.30am to 12pm and 1pm to 4.30pm. All messages will be answered so please leave a message if you call is unable to be answered.
Alternatively you can email us at: [email protected]
As an interim measure we are still operating a postal service for those individuals who are unable to attend our clinics in person. We recommend posting your hearing aid into us at the following address:
South Tees Audiology
The James Cook University Hospital
Please note the following:
The package is sealed tightly to prevent the contents being lost or damaged
The postage is sufficient to cover the weight of the item. If in doubt please have the package weighed or use recorded delivery. You have included your full name, address and telephone number
You include a brief description of any fault
South Tees audiology are not liable for any devices lost due to insufficient postage, or those left at an unsecure location.
Thank you for your patience and support.