Visitor Information

How to get here

The James Cook University Hospital can be accessed by various public transport services, including numerous bus routes.  The hospital has its own train station and information on how to get to the hospital via these services can be found by clicking  How to get to The James Cook University Hospital

Visiting times

High Dependency Unit (HDU):

Daily – 12.30pm – 13.30pm or 3pm – 8pm


    • Monday to Friday – 3pm – 8pm
    • Saturday/Sunday – 12pm – 8pm
    • Visiting outside these times must be discussed and agreed with the nurse in charge.  Visiting hours may be extended for compassionate reasons or where relatives/carers are attending to give patient care or to attend education sessions or receive training.

Please note we operate a two visitors per patient policy.

Centre information

The rehabilitation ward consists of five bays with four beds and four single side rooms. The centre is built around an inner courtyard which is equipped with patio furniture.

Upstairs there are two terraces, one outside the recreation room and one off the therapy department.

Mobile phones maybe used within the centre, and there is also a pay phone in reception area.

Newspapers, magazines, confectionery etc. can be purchased from the trolley which visits daily. Snacks and drinks are available from the vending machine which is located in the centre’s dining room. There is a recreation room which is equipped with computers, TV, DVD player, pool table, books and games and is accessible in the evenings. A washing machine, tumble dryer and iron are free to use.

Every bed is equipped with ‘Hospedia’ (TV), which provides free access to television and radio. As a courtesy to other patients we request that after 8pm earphones are used, and the TV is turned off at midnight.

South Tees Hospitals NHS Foundation Trust has a no smoking policy, which includes the hospital grounds. We are happy to provide support and patches to assist patient’s in giving up smoking. Please discuss this with the nursing staff.

The trust site operates a no alcohol policy for patients and visitors. Social occasions outside the centre are encouraged if appropriate during patient’s rehabilitation.

The trust prohibits the use or supply of illegal substances. The police will be informed if they are found/suspected.

Telephone No: HDU – 01642 282641

Telephone No: Ward – 01642 282645