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Suicide and mental health crisis

Advice, guidance and key contacts.

You might be in crisis if…

  • You are thinking about harming yourself or thinking about suicide
  • You are experiencing extreme distress that seems overwhelming
  • You are experiencing psychosis (loss of contact with reality, seeing or hearing things that other people cannot, believing things that are not actually true)
  • Your behaviour seems out of control or irrational and is likely to endanger yourself or other people
  • You have a sudden deterioration of an existing mental health problem, or you might experience problems for the first time

In a crisis situation, it can feel like there is no solution, but there are several options available to you.

  • It is important to get help quickly
  • Help and support is available to you right now
  • You are not wasting anybody’s time

If you are in crisis right now…

Connect with someone

The first thing you can do is connect with somebody else. Tell somebody how you are feeling. There are other people who care and want to help; a mental health crisis can stop you believing this. Try talking to a family member, partner, friend or colleague.

Call a phone line: Samaritans

“Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year. Every 10 seconds, Samaritans responds to a call for help. No judgement. No pressure. We’re here for anyone who needs someone.”

Samaritans also have a Welsh language line on 0808 164 0123 (7pm to 11pm every day).

Contact local crisis services

Sometimes called crisis resolution or home treatment team.

The Tees, Esk and Wear Valleys NHS Foundation Trust Crisis Service

111 (select mental health option) – 24 hours a day, seven days a week

For people of all ages living in County Durham, Darlington, Teesside, North Yorkshire and York.

You can call for 24-hour advice and support for you, your child, your parent or someone you care for, help to speak to a mental health professional, an assessment to help decide on the best course of care.

www.tewv.nhs.uk/services/crisis-advice

If you live outside of County Durham, Darlington, Teesside, North Yorkshire or York, visit the NHS website to find your local crisis service:

www.nhs.uk/service-search/mental-health/find-an-urgent-mental-health-helpline

  • You can dial 111 (available 24/7) for advice from the NHS about where to get urgent help. The 111 service provides urgent mental health assessment and support 24/7.
  • Call 999/go to A&E: If you or somebody else’s life is at risk or if you do not feel you can keep yourself or someone else safe – A mental health emergency should be taken as seriously as a physical one. You will not be wasting anybody’s time.

Durham Tees Valley listening service

Available 24 hours a day, seven days a week, the service offers emotional support for adults aged 18 and over living in Teesside, Durham and Darlington.

Durham Tees Valley listening service

Make a safety plan

Stayingsafe.net has videos and ideas about how to get through.

There may be things that you and other people can do to make things better.

You can use the online tutorials and templates to make a safety plan.

Doctors in distress

Founded by doctors to support doctors (and other healthcare professionals) in distress. Doctors in distress aims to prevent burnout, stress and suicide in healthcare professionals. They offer support groups, webinars, creative projects, campaigns & fundraisers.

Please note Doctors in Distress is not an emergency crisis service; please refer to section ‘if you are in crisis right now’.

British medical association (BMA)

The BMA offers a variety of free and confidential wellbeing services designed to support doctors and medical students. These services include resources focused on mental health and strategies for managing workplace challenges.

Anxiety UK

Whether you have anxiety, stress, anxiety-based depression or a phobia that’s affecting your daily life, Anxiety UK is here to help you .And they are fully supported by an expert team of medical team of medical advisors.

  • Telephone: 03444 775 774 (Monday to Friday, 9.30am to 10pm; Saturday to Sunday , 10am to 8pm).

Support for men

The Campaign Against Living Miserably (CALM)

The Campaign Against Living Miserably (CALM) supports men by running life-saving services and bringing people together so they reject living miserably, get help when they need it and don’t die by suicide.

  • Call the helpline: 0800 58 58 58 (5pm to midnight, 365 days a year)
  • Use the webchat on their internet page (5pm to midnight, 365 days a year)
  • www.thecalmzone.net

Andy’s Man Club

Andy’s Man Club are a men’s suicide prevention charity, offering free-to-attend peer-to-peer support groups across the United Kingdom and online.

They want to end the stigma surrounding men’s mental health and help men through the power of conversation.

Email: [email protected]

Website: www.andysmanclub.co.uk

Qwell for MEN

Qwell is a free online mental health and wellbeing support service for men.

The service is available to men ages 18 and over, providing a safe and confidential space to share experiences and gain support from qualified professionals https://www.qwell.io/

LGBT+ (lesbian, gay, bisexual, trans, +) support

Members of the LGBT+ community are disproportionately at-risk for suicide and other mental health struggles.

A mental health service run by and for lesbians, gay, bisexual, trans and queer people.

The online support service is an instant message service that is confidential, non-judgmental and anonymous.

Call 0300 330 0630 for support or email [email protected], support is available from 10am to 10pm. Their website has a wealth of resources and online events.

Webchat: switchboard.lgbt/get-support  Webchat open : 10am to 10pm everyday.

Please note Mind Out is not an emergency crisis service; please refer to section ‘if you are in crisis right now’.

BAME support

If you are from a Black, Asian, or Minority Ethnic (BAME) background, you may face specific issues relating to your mental health.

Please note the resources below are not emergency/crisis services; please refer to section ‘if you are in crisis right now’.

  • ‘BAATN’ The Black, African and Asian Therapy Network. Home of the largest community of Counsellors and Psychotherapists of Black, African, Asian and Caribbean Heritage in the UK.
  • Black Minds Matter UK. A fully registered charity operating in the UK; connecting Black individuals and families with free mental health services. Created by professional Black therapists to support their mental health.

Young people

Papyrus exists to reduce the number of young people who take their own lives by shattering the stigma around suicide and equipping “young” people (to age35). Their HOPELINE offers confidential support and practical advice. All counsellors are trained in suicide first aid!

Text lines

If you do not want to talk to someone over the phone, these text lines are open 24 hours a day, every day:

  • Shout Crisis Text Line – for everyone, available 24 hours a day
  • Text “SHOUT” to 85258
  • ‘YoungMinds’ Crisis Messenger – for people under age 19, available 24 hours a day
  • Text “YM” to 85258

The Silver Line

The Silver Line for people aged 55 or above. This support is available to help you through your struggles: call 0800 470 8090, they are available 24/7 all year around.

Apps

Stay Alive: The free ‘Stay Alive’ app is a suicide prevention resource with useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.

The Samaritans self-help App is free to download and helps you to keep track of how you are feeling, get recommendations for things you can do to cope, feel better and stay safe in a crisis.

The Hub of Hope App: www.hubofhope.co.uk a local directory of all kinds of services is a good place to start for local resources.

If you are worried about somebody else

If you are worried that somebody else is feeling suicidal or is in crisis, try to get them to talk to you. Do not feel that you must have all the answers, solve the problem, or make them feel better. Just be open and curious. Listening to what someone has to say and taking it seriously can be really helpful.

If somebody you cared about ended their own life

Losing somebody to suicide is different to other kinds of bereavement. There is no right or wrong way to feel and you may experience conflicting thoughts and emotions. This type of bereavement can be isolating and lonely.

  • ‘Survivors of Bereavement by Suicide’ offer telephone support, email support, self-help resources, local support groups and more for people bereaved by suicide. They also host a peer support network for men.
  • The ‘Support after Suicide Partnership’ is a resource for people bereaved through suicide or other unexplained death, and for those helping them.
  • Access a wealth of information and resources via www.supportaftersuicide.org.uk

If-U-Care-Share

If-u-care-share is a platform that offers help and support for families who have lost their loved ones by suicide.

The Headlight Project

The Headlight Project is a 24/7 crisis helpline that provides support and resources to individuals who have experienced the loss of dear friend, family member, or significant other to suicide. The organisation’s mission is to provide a safe and non-judgemental space for people to process their grief and emotions.

SANE

SANE (Survivors of Suicide Attempt/ Loss) is a national organization that provides support and resources to individuals who have attempted suicide themselves or have lost a loved one to suicide.

If you need mental health support but it’s not an emergency

  • Contact your GP who can discuss your situation and refer you to local mental health services.