To help us keep everyone safe children should only be accompanied by one parent or carer when they come into the hospital during the pandemic unless the child is critically unwell or you have further needs which you need to discuss with staff.
Our children and young people’s emergency department (CYPED) at James Cook is based next to the main emergency department.
The purpose-build department provides emergency care to more than 25,000 patients a year, covering all age ranges from neonates up to 18 years. Its specialist facilities include:
Dedicated observation, treatment and resuscitation rooms
Mental health assessment room
Everything from the wall artwork to the patient meals has be designed with children and young people in mind and charitable funds have been used to provide those little extras thanks to Our Hospitals Charity.
No referral required
If you or your child have an emergency health need then you can visit our department without referral.
Here the nurse will check your child’s vital observations and ask about why you have attended. You will then be placed into a queue to see one of our children and young people’s nurse practitioners or a doctor.
Our team is predominantly led by nurse practitioners. The list of patients goes in time order but our most seriously ill and injured patients will be seen first.
Help and advice
If you have a specialised emergency such as ENT (Ear, nose, throat) then you may be referred to that team rather than our emergency department team.
These teams do not work in our department and their small team cover the whole hospital so please be patient for their arrival.
We are a busy department so waiting times can be long. If you arrive by ambulance you will not necessarily be seen any quicker unless you have been categorised as urgent.
If you do not have an emergency condition then you should seek medical attention at a more appropriate place.
Tel: 01642 850850 – ask for Children and young people’s emergency department
Our team would love to receive your feedback – visit our patient experience page to share your story today.
#DoYourBit – choose the right NHS service
Do your bit and help protect the NHS so we can provide emergency care for those who really need it.
- If your need is not life threatening, please do not come into A&E without first seeking advice from NHS 111, a pharmacist or your GP.
- For minor illnesses or minor injuries go to your nearest urgent treatment centre. Our urgent treatment centres are located at Redcar Hospital and the Friarage Hospital in Northallerton.
- For urgent dental advice call 0300 123 1933.
- Can’t get an urgent appointment with your South Tees GP? Ask them to make you an evening or weekend appointment with South Tees Access Response (STAR) GP hubs or call 111.
If you’re not sure what to do
NHS 111 can help if you need urgent medical help or you’re not sure what to do.
They will ask questions about your symptoms so you get the help you need.
If you need to go to A&E or an urgent treatment centre, NHS 111 will book an arrival time. This might mean you spend less time in A&E. This also helps with social distancing.
You can get help from 111.nhs.uk or call 111. It’s available 24 hours a day, seven days a week.Get help from 111.nhs.uk