Temporary road closure: 30 Nov – 4 Dec
Drivers urged to use Roseberry Park entrance
A temporary road closure will be in place outside The James Cook University Hospital’s emergency department from 6am on Thursday 30 November to the afternoon of Monday 4 December to enable a new urgent treatment centre (UTC) to be lifted onto site in modular blocks.
To enable this to happen safely, there will be no access past the emergency department for pedestrians or vehicles for this five-day period.
The emergency department will be open as usual at all times, but any vehicles coming onto site from the main Marton Road entrance will only be able to turn right.
Anyone driving onto site to drop off a patient at the emergency department will need to enter from the north end of the site via the Roseberry Park entrance road – this diversion will be clearly signposted from Marton Road.
In a life threatening emergency you should still call 999. Ambulances will be able to use the existing ambulance only access lane.
Anyone walking to the emergency department from Marton Road should enter the site via the Roseberry Park entrance road or the footpath near the north entrance visitor car park (opposite Toby Carvery). The new UTC is due to open in March 2024.
Our children and young people’s emergency department (CYPED) at James Cook is based next to the main emergency department.
The purpose-build department provides emergency care to more than 25,000 patients a year, covering all age ranges from neonates up to 18 years. Its specialist facilities include:
Dedicated observation, treatment and resuscitation rooms
Mental health assessment room
Sensory room
Breastfeeding room
Everything from the wall artwork to the patient meals has be designed with children and young people in mind and charitable funds have been used to provide those little extras thanks to Our Hospitals Charity.
No referral required
If you or your child have an emergency health need then you can visit our department without referral.
Here the nurse will check your child’s vital observations and ask about why you have attended. You will then be placed into a queue to see one of our children and young people’s nurse practitioners or a doctor.
Our team is predominantly led by nurse practitioners. The list of patients goes in time order but our most seriously ill and injured patients will be seen first.
Help and advice
Specialist services
If you have a specialised emergency such as ENT (Ear, nose, throat) then you may be referred to that team rather than our emergency department team.
These teams do not work in our department and their small team cover the whole hospital so please be patient for their arrival.
Waiting times
We are a busy department so waiting times can be long. If you arrive by ambulance you will not necessarily be seen any quicker unless you have been categorised as urgent.
If you do not have an emergency condition then you should seek medical attention at a more appropriate place. NHS 111 can help if you are not sure what to do.
Contact us
Tel: 01642 850850 – ask for Children and young people’s emergency department
Our team would love to receive your feedback – visit our patient experience page to share your story today.
#DoYourBit – choose the right NHS service
Do your bit and help protect the NHS so we can provide emergency care for those who really need it.
- If your need is not life threatening, please do not come into A&E without first seeking advice from NHS 111, a pharmacist or your GP.
- For minor illnesses or minor injuries go to your nearest urgent treatment centre. Our urgent treatment centres are located at Redcar Hospital and the Friarage Hospital in Northallerton.
- For urgent dental advice call 0300 123 1933.
- Can’t get an urgent appointment with your South Tees GP? Ask them to make you an evening or weekend appointment with South Tees Access Response (STAR) GP hubs or call 111.
Not sure what to do?
NHS 111 can help if you need urgent medical help or you are not sure what to do.
They will ask questions about your symptoms so you get the help you need.
If you need to go to the emergency department or an urgent treatment centre, NHS 111 can book you an arrival time where appropriate so you spend less time waiting.
You can get help from 111.nhs.uk or call 111 24 hours a day, seven days a week.
Get help from 111.nhs.uk