What do I need to do before travelling abroad?
We can provide a letter that you can take with you to the airport which will explain the cochlear implant to the staff. The letter also covers the wearing of the processor through the airport from a safety perspective.
When you know you intend to fly, please contact us to request the air travel information letter.
A concern for a lot of our families is : ‘What if something goes wrong with the processor when we am on holiday?’.
Cochlear implant companies are aware of this and give recipients the opportunity to apply for holiday back up kits. Each company has their own form:
Advanced bionics UK Ltd
- Advanced Bionics leaflet
- Advanced Bionics holiday kit terms and conditions
- Advanced Bionic holiday loaner booking form
Are you insured?
Please note that both companies will charge you if you lose a processor that is on loan to you. We strongly recommend making sure that your house or travel insurance would cover this cost in the event of loss.
What do I need to do at the airport and on the plane?
If your child is travelling alone, airline staff should be informed that they have a hearing loss.
The speech processor should be removed and switched off to walk through the full-body doorframe at the airport security system
The internal part may activate the alarm so you could ask for a hand held scan to be done instead
Follow airline instructions regarding use of electronic devices.
They should only connect to headphone socket if they have a cable designed for mains powered equipment (not Advanced Bionics).