Patient Feedback

Diabetic eye screening patient feedback

We are very keen to hear your feedback on our service and where we can improve we will always strive to do so. It is always nice to hear positive feedback – here are some examples of compliments we have received.

“A special thank you to all staff who were kind and efficient in my appointment at the retinal screening session. All staff a special thank you again”

“Service is A1.”

“I have always found this a good experience and staff are lovely.”

“I was very impressed with the help and assistance given to me by everybody concerned and the speed of the results. I had not realised that there would be several other people booked in at the same time as my 10 min appointment – 2pm was ‘my slot’ only, however the system worked well. Thank you.”

“I felt at ease and comfortable throughout the whole appointment.”

“This service is brilliant and long may it continue, wouldn’t change a thing.”

Compliments and complaints

For more information on our compliments, complaints and concerns policy please contact our patient advice and liaison service (PALS) by clicking the button below.

Link to PALS