Leanne Pickering
Why did you want to be a therapeutic care support worker?
I worked as a therapeutic care support worker (TCSW) for three years. When the opportunity to become a senior arose I wanted to explore a different view of the team, and I love my role!
Day-to-day tasks
- Assess all patients referred to the therapeutic care team and provide daily reviews of those who may be requiring enhanced observations, documenting each plan in detail.
- Allocate TCSW staff to patients requiring continuous eyesight observations based on clinical risk and need across the hospital, complying with the CG47 guidance.
- Make recommendations to wards and working as part of the MDT to ensure all patients needs are met, considering patient safety.
- Offering guidance and support to staff.
- Attend any security rapid calls where a patient’s behaviour has been escalating and provide support and advice.
- Encourage family/carer participation and involvement in care.
- Provide meaningful activities to aid recovery.
The most fulfilling part of the job?
The most fulfilling part of the job is establishing positive relationships and engaging with patients and staff.
Ansary Msangi
Why did you want to be a TCSW?
I previously worked in marketing and made the decision to change roles in order to make a difference to people’s lives. I absolutely love my role and can’t see myself doing any other job. It is such a rewarding role and the appreciation that I receive makes it worthwhile.
Day-to-day tasks
Supporting patients requiring enhanced observation to maintain their safety, general healthcare duties, supporting nutrition and hydration, promoting independence, meaningful engagement
Most fulfilling part of the job
I love to see the patient’s journey and see the progress that they make throughout their hospital stay.
The support I receive from the team I work with is amazing.
Contact us
- Careers at South Tees: [email protected]
- Work experience at South Tees: [email protected]