LIMS go live postponed
7 October 2026
County Durham and Darlington NHS Foundation Trust (CDDFT) and University Hospitals Tees (UHT) are preparing to introduce a new Laboratory Information Management System (LIMS).
The new system will support how pathology requests and results are managed between our laboratories and GP clinical systems, including EMIS Web and SystmOne.
The new LIMS was previously planned to go live on 12 October 2026. This date has now been postponed.
Click here for details on what GP practices need to do, go live update and FAQs.
Patient leaflet updates – Semen collection
29 September 2026
Please note the following patient leaflets have been updated:
OmniLab downtime (North Tees and Hartlepool)
1 October 2026
OmniLab upgrade – delay and updated schedule
The OmniLab upgrade scheduled for Monday 5 October has been delayed owing to issues identified during validation and has been rescheduled as detailed below.
Please be aware that the North Tees Laboratory Information Management System (OmniLab) will be unavailable on Monday 19 October from 7:30am until midday to allow for a server upgrade.
ICE requests can still be placed during the downtime. These requests will be queued and booked into OmniLab once the system is available again.
Please see below for the arrangements for each discipline during this period.
Biochemistry and haematology
- Please continue to request and send samples to the laboratory as usual
- Only urgent specimens will be processed during the downtime
- Results will be returned on paper
- Results will be telephoned in accordance with the usual policy
Blood transfusion
- Only urgent requests and emergency blood product provision will be processed
- Blood products will be issued using the service’s backup system, so compatibility documentation may look slightly different from usual
- Please ensure blood products are only requested where clinically urgent and appropriate
- Please only telephone the laboratory in critical situations
Microbiology
- Please continue to request and send samples to the laboratory as usual
- Samples will continue to be processed during the downtime
- Urgent results from positive blood cultures and cell counts from sterile fluids will be telephoned to the ward
- All C Diff results (positive and negative) will be telephoned to the ward
- All other results will be reported once OmniLab is available again
We appreciate your cooperation during this planned downtime and ask that telephone contact with the laboratory is kept to essential/critical requests to help minimise disruption to the service.
For any queries regarding the OmniLab downtime, please contact Andy Roberts, pathology IT manager, on [email protected]
LIMS go-live – 12 October
17 September 2026
Our new Laboratory Information Management System (LIMS) will go live on 12 October 2026.
GP practices have been asked to add new laboratory configurations within their clinical systems.
Step 1 – Update your laboratory configuration
Please ensure you have completed the instructions in the relevant guide for your practice:
- TVP EMIS Web – Adding new North Tees and Hartlepool and South Tees labs (2026)
- TVP SystmOne – Adding new North Tees and Hartlepool and South Tees labs (2026)
The guides include step-by-step instructions and screenshots. You only need to add the laboratory/laboratories that you send pathology requests to.
Step 2 – Look out for your test patient result
To confirm that the new pathway is working correctly, the pathology team will send an unsolicited CRP test result to your GP system over the next week. Please look out for the test patient relevant to your area:
North Tees (NT)
Hospital No: T-523879
Surname: Mouse-TestPatient
Forename: Mickey
DOB: 06/10/2010
South Tees (ST)
Hospital No: J706587
Surname: Web
Forename: Emis
DOB: 27/01/1966
Step 3 – Confirm you have received it
Once the CRP result arrives:
- Check that the result has been successfully received in your GP system/mailbox.
- Take a screenshot showing the received result.
- Email the screenshot to [email protected], including your practice name.
If you do not receive the test result, please email [email protected], including your practice name, clinical system and area.
If you require support completing the configuration changes contact the IT helpdesk on 0300 555 0340. Thank you for your continued support.
Pathology – ICE requesting (North Tees and Hartlepool)
8 May 2026
Use of the following symbols in any part of a pathology request, including clinical details and patient demographics, causes an error which leads to processing delays.
Please can requestors not use the following characters:
- ~ (tilde)
- | (pipe)
- { } (curly brackets)
WIN3 programme: Introducing a new laboratory information management system across County Durham, Darlington and the Tees Valley
13 April 2026
Pathology services across County Durham, Darlington and the wider Tees Valley will soon transition to a new Laboratory Information Management System (LIMS) as part of the WIN3 programme. This upgrade will strengthen collaboration between organisations and enhance the quality and timeliness of services for both clinicians and patients.
County Durham and Darlington NHS Foundation Trust, North Tees and Hartlepool NHS Foundation Trust, and South Tees Hospitals NHS Foundation Trust – working together as the Tees Valley Pathology Service – are jointly delivering the WIN3 programme.
The new Clinisys LIMS will modernise how laboratory information is managed and shared, helping to support quicker diagnoses and more efficient care. Migrating to a shared system will replace multiple legacy platforms with a single, resilient, future ready digital solution for pathology services.
Eve Holder, Programme Director for WIN3, said: “This new system will help us standardise processes, improve visibility of results and support more joined up working across our pathology services.”
Implementation activity is already underway, including the alignment of test catalogues and coding across all partner organisations. The new LIMS is expected to go live later in 2026.
Karl Hubbert, pathology director for Tees Valley Pathology, added: “By working together through the WIN3 programme on a single digital platform, we can improve the quality, safety and timeliness of pathology services for patients across the region.”
Blood transfusion service provision
7 April 2026
The blood transfusion service is introducing new Ortho Blood Transfusion analysers on Monday 13 April to James Cook’s blood transfusion laboratory.
This introduction ensures standardisation across the sites and also the region.
An additional analyser has been commissioned to provide additional resilience and to future-proof our blood transfusion service.
Periods of downtime may be experienced throughout the day when only urgent requests will be processed and issued. Following the installation, the routine service will be re-introduced with priority given to samples received during this period.
Please ensure blood products are only requested if clinically urgent and appropriate and only telephone the laboratory in critical situations.
For any queries email [email protected] and [email protected].
Raised potassium levels
7 April 2026
Since July 2025, the laboratory teams at North Tees and Hartlepool have detected an increase in raised potassium from some GP practices. This was confirmed by enquiries from primary care. Further investigation has determined that there was a delay to stabilisation of the samples in the laboratory specimen reception.
In February 2026 we implemented a new process of stabilising samples following receipt and this, in most cases, has reduced the number of high potassium results.
We are still experiencing pockets of GP surgeries where samples/results have potassium levels above the expected reference range and we continue to work with these practices to understand the reasons for this.
We examined the same data at South Tees and found that the pattern of that data overall seems to reflect an expected seasonal variation in potassium results.
Potassium reference ranges
We would expect to see up to 5% of samples being above the reference range (5.3 mmol/l). As temperatures increase into the spring and summer months we are likely to see a downward trend in potassium results from GPs.
Store specimens at room temperature
Please could we remind practices that there is no need to refrigerate samples prior to sending them into pathology. This is because at lower temperatures potassium starts to leak out of the red cells which can cause spurious hyperkalaemia. At higher temperature there is less leakage from the red cells, so the advice would be to store specimens at room temperature before collection, rather than in a fridge.
Moving forwards
We continue to work with GP surgeries to assess sample taking times in clinics and any centrifuging being undertaken by practices, we will then cross reference this information against driver collection times and present results and any options that may require a case for change where needed. Within pathology we are discussing which systems and processes we should put in place to actively monitor potassium reporting as recommended by GIRFT.
Haematology – changes to EPO testing
23 February 2026
Please be aware changes have been made to Erythropoietin (EPO) analysis within pathology.
Changes for phlebotomists and staff taking bloods:
Please ensure all EPO samples are collected into a serum (gold top) sample. EDTA (purple top) samples can no longer be accepted.
Changes for clinicians and staff reviewing results:
The reference range for EPO has changed slightly. The new range is 2.6-18.5 IU/L, and will be reflected on all reports.
Within the laboratory analysis of EPO is now referred with Tees Valley Pathology to biochemistry at The James Cook University Hospital where samples will be analysed weekly. Please contact extension 24454 for queries regarding EPO analysis.
Pathology samples (North Tees and Hartlepool)
Earlier this year, a communication was shared advising of an upcoming change in the way that pathology blood samples are labelled, which aimed to ensure that patient samples were being processed as quickly as possible.
Following further development of this project an alternative solution has been identified that will minimise the change seen by service users, whilst still realising efficiencies within the pathology central specimen reception team.
This change will focus on the way that samples are processed once they are received into the laboratory, reducing the reliance on paper ICE request forms.
Key messages:
- Please ensure that no comments are handwritten on ICE forms, instead include all details on the electronic ICE request.
- Details of the date and time that samples are taken must be written on the sample label rather than the form.
- To ensure patient samples are processed correctly and efficiently, all samples should be sent to pathology with a new test request in ICE. Please avoid using re-printed forms from ICE, as this may result in the sample being rejected.
- Each request must have the correct number of samples as detailed on the form – individual samples cannot be used for multiple request forms.
- All unlabelled samples will be rejected.
Please note:
- For speciality tests that are not on ICE please continue with your current requesting methods.
- Please continue with your usual process for adding on tests.
This change will go live on 13 April 2026 with a bedding period of six weeks. During this six-week period the central specimen reception staff will capture any notes handwritten onto ICE forms. After this time handwritten information will not be captured.
In addition to the anticipated benefits, this change will also allow us to take the first step towards a paper-free future, ultimately improving sustainability and reducing costs for both pathology and service users, while maintaining a high-quality service for patients.
As we move through this process, we would welcome any feedback to help improve the service. If you require more information, please email: [email protected]
Blood taking and centrifuges at GP practices (Tees and North Yorkshire)
9 February 2026
To ensure we are providing an excellent service to GP stakeholders and patients we are carrying out a piece of work to identify blood taking practices in GP surgeries across Teesside and North Yorkshire.
We would like to confirm clinic timings, which practices are centrifuging bloods prior to them being transported or picked up from surgeries and other related questions. This will help us to have a greater understanding of the sample journey from yourselves to us at the Tees Valley Pathology labs and aid service planning.
We would be grateful if all local practices could complete this Blood taking and centrifuges at GP practices form by Friday 13 March 2026.
Haematology analyser downtime (Friarage)
2 January 2026
From Saturday 3 January 2026 our haematology analyser will have a period of downtime whilst we await delivery of essential reagents. This will impact sample processing for haematology at the Friarage Hospital.
During this time, samples will be transported to The James Cook University Hospital laboratory for analysis with urgent samples prioritised. All necessary logistics including transportation have been arranged.
Please anticipate potential delays in result turnaround times. We would also ask that you only contact the laboratory if it is absolutely necessary.
Thank you for your continued support. If you have any queries or questions, please contact Sam Nodding or Kelly Grieve or Rebecca Gallagher on 01642 282637 or extension 52637.
Calcium reference range reporting (South Tees)
23 December 2025
The biochemistry department at South Tees has recently had new analysers installed as part of the upgrade of the blood science service. These analysers have been tested and clinically verified for routine use; however it has come to light that there has been an issue with the reporting of the corrected calcium reference range due to an IT issue in the laboratory information system. Actual results for corrected calcium have been reported, but users may have noticed that the reference range was missing.
This issue has now been addressed, and all corrected calcium results should be accompanied by the appropriate reference range. There has been no change to this reference range (2.2 to 2.6mmol/L for adults) or any change in practice. The biochemistry laboratory routinely phones all new occurrences of a corrected calcium of less than 1.8mmol/L or greater than 3mmol/L to the requesting clinician or location, so it is unlikely that any new hypo or hypercalcaemic events will have been missed.
Please accept our apologies for any inconvenience that this may have caused to your teams, colleagues or patients.
For any queries please email [email protected]